Service-Cloud-Consultant Test - Salesforce Certified Service-Cloud-Consultant Valid Test Practice.Html/?Fd=AHR0CDovL3D3Dy5KZWxldi5HdC9PbmRleC5WaHA= - Delev

We can promise that we will provide you with quality products, reasonable price and professional after sale service on our Service-Cloud-Consultant Test learning guide. If you buy our Service-Cloud-Consultant Test exam questions, we will offer you high quality products and perfect after service just as in the past. We believe our consummate after-sale service system will make our customers feel the most satisfactory. What is the measure of competence? Of course, most companies will judge your level according to the number of qualifications you have obtained. It may not be comprehensive, but passing the qualifying exam is a pretty straightforward way to hire an employer. The most advantage of the online version is that this version can support all electronica equipment.

Salesforce Service Cloud Consultant Service-Cloud-Consultant We can receive numerous warm feedbacks every day.

Salesforce Service Cloud Consultant Service-Cloud-Consultant Test - Salesforce Certified Service cloud consultant This greatly improves the students' availability of fragmented time. With our Reliable Service-Cloud-Consultant Exam Camp Sheet test prep, you don't have to worry about the complexity and tediousness of the operation. As long as you enter the learning interface of our soft test engine of Reliable Service-Cloud-Consultant Exam Camp Sheet quiz guide and start practicing on our Windows software, you will find that there are many small buttons that are designed to better assist you in your learning.

Can you survive and be invincible in a highly competitive society? Can you gain a foothold in such a complex society? If your answer is "no", that is because your ability is not strong enough. Our Service-Cloud-Consultant Test test braindumps can help you improve your abilities. Once you choose our learning materials, your dream that you have always been eager to get Salesforce certification which can prove your abilities will realized.

Our Salesforce Service-Cloud-Consultant Test study materials are designed carefully.

We offer 24 - hour, 365 – day online customer service to every user on our Service-Cloud-Consultant Test study materials. Our service staff will help you solve the problem about the Service-Cloud-Consultant Test training materials with the most professional knowledge and enthusiasm. We believe that can completely dispel your worries on Service-Cloud-Consultant Test exam braindumps. So please feel free to contact us if you have any trouble on our Service-Cloud-Consultant Test practice questions.

Once the pay is done, our customers will receive an e-mail from our company. There is a linkage given by our e-mail, and people can begin their study right away after they have registered in.

Service-Cloud-Consultant PDF DEMO:

QUESTION NO: 1
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D

QUESTION NO: 2
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D

QUESTION NO: 3
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D

QUESTION NO: 4
UC is creating an inbound customer support contact center to handle questions about using its products. What should be considered when designing the contact center?
A. Average handling time and first call resolution time
B. Agent skill-based routing and predictive dialer
C. Automatic call distributor and interactive voice response
D. Workforce management and customer satisfaction score
Answer: C

QUESTION NO: 5
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C

First of all, if you are not sure about the Microsoft SC-401 exam, the online service will find the most accurate and all-sided information for you, so that you can know what is going on about all about the exam and make your decision to buy Microsoft SC-401 study guide or not. Salesforce Microsoft DP-100 is one of the important certification exams. Microsoft AZ-800 - Our company gives priority to the satisfaction degree of the clients and puts the quality of the service in the first place. You can also try to free download the Salesforce certification EMC D-DS-FN-23 exam testing software and some practice questions and answers to on Delev website. IAPP CIPP-US - They compile each answer and question carefully.

Updated: May 28, 2022