Service-Cloud-Consultant Questions Pdf & Service-Cloud-Consultant Pass Guaranteed Dumps - Salesforce Service-Cloud-Consultant Examcollection Questions Answers.Html/?Fd=AHR0CDovL3D3Dy5KZWxldi5HdC9PbmRleC5WaHA= - Delev
For a long time, high quality is our Service-Cloud-Consultant Questions Pdf exam questions constantly attract students to participate in the use of important factors, only the guarantee of high quality, to provide students with a better teaching method, and at the same time the Service-Cloud-Consultant Questions Pdf practice quiz brings more outstanding teaching effect. Our high-quality Service-Cloud-Consultant Questions Pdf} learning guide help the students know how to choose suitable for their own learning method, our Service-Cloud-Consultant Questions Pdf study materials are a very good option. As is known to us, there are best sale and after-sale service of the Service-Cloud-Consultant Questions Pdf certification training dumps all over the world in our company. Our company has employed a lot of excellent experts and professors in the field in the past years, in order to design the best and most suitable Service-Cloud-Consultant Questions Pdf latest questions for all customers. You can effortlessly yield the printouts of Service-Cloud-Consultant Questions Pdf exam study material as well, PDF files make it extremely simple for you to switch to any topics with a click.
Salesforce Service Cloud Consultant Service-Cloud-Consultant It is never too late to learn new things.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Questions Pdf - Salesforce Certified Service cloud consultant Our Salesforce Certified Service cloud consultant exam prep has taken up a large part of market. Valid Study Guide Service-Cloud-Consultant Pdf exam questions have a very high hit rate, of course, will have a very high pass rate. Before you select a product, you must have made a comparison of your own pass rates.
The Salesforce Service-Cloud-Consultant Questions Pdf exam questions aid its customers with updated and comprehensive information in an innovative style. The Service-Cloud-Consultant Questions Pdf exam simulator plays a vital role in increasing your knowledge for exam. The Delev’ Salesforce Testing Engine provides an expert help and it is an exclusive offer for those who spend most of their time in searching relevant content in the books.
Salesforce Service-Cloud-Consultant Questions Pdf - Please give us a chance to prove.
We provide online customer service to the customers for 24 hours per day and we provide professional personnel to assist the client in the long distance online. If you have any questions and doubts about the Salesforce Certified Service cloud consultant guide torrent we provide before or after the sale, you can contact us and we will send the customer service and the professional personnel to help you solve your issue about using Service-Cloud-Consultant Questions Pdf exam materials. The client can contact us by sending mails or contact us online. We will solve your problem as quickly as we can and provide the best service. Our after-sales service is great as we can solve your problem quickly and won’t let your money be wasted. If you aren’t satisfied with our Service-Cloud-Consultant Questions Pdf exam torrent you can return back the product and refund you in full.
As you can see, we never stop innovating new version of the Service-Cloud-Consultant Questions Pdf study materials. We really need your strong support.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
In your every stage of review, our SAP C-THR95-2505 practice prep will make you satisfied. Salesforce certification Amazon MLS-C01 exam can give you a lot of change. UiPath UiPath-ABAv1 - Need any help, please contact with us again! In order to pass Salesforce certification SAP C-THR86-2505 exam disposably, you must have a good preparation and a complete knowledge structure. Google Associate-Cloud-Engineer - Our questions and answers are based on the real exam and conform to the popular trend in the industry.
Updated: May 28, 2022