Service-Cloud-Consultant Reliable Dumps For - Service-Cloud-Consultant New Braindumps Sheet & Salesforce Certified Service-Cloud-Consultant.Html/?Fd=AHR0CDovL3D3Dy5KZWxldi5HdC9PbmRleC5WaHA= - Delev
Our experts are not slavish followers who just cut and paste the content into our Service-Cloud-Consultant Reliable Dumps For practice materials, all Service-Cloud-Consultant Reliable Dumps For exam questions are elaborately compiled by them. Just a small amount of money, but you can harvest colossal success with potential bright future. So we have the courage and justification to declare the number one position in this area, and choosing Service-Cloud-Consultant Reliable Dumps For actual exam is choosing success. A good brand is not a cheap product, but a brand that goes well beyond its users' expectations. The value of a brand is that the Service-Cloud-Consultant Reliable Dumps For exam questions are more than just exam preparation tool -- it should be part of our lives, into our daily lives. Once you have any questions and doubts about the Salesforce exam questions we will provide you with our customer service before or after the sale, you can contact us if you have question or doubt about our exam materials and the professional personnel can help you solve your issue about using Service-Cloud-Consultant Reliable Dumps For study materials.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Please give us a chance to prove.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Reliable Dumps For - Salesforce Certified Service cloud consultant We will solve your problem as quickly as we can and provide the best service. No company in the field can surpass us. So we still hold the strong strength in the market.
With high-quality Service-Cloud-Consultant Reliable Dumps For guide materials and flexible choices of learning mode, they would bring about the convenience and easiness for you. Every page is carefully arranged by our experts with clear layout and helpful knowledge to remember. In your every stage of review, our Service-Cloud-Consultant Reliable Dumps For practice prep will make you satisfied.
Salesforce Service-Cloud-Consultant Reliable Dumps For - Need any help, please contact with us again!
In order to pass Salesforce certification Service-Cloud-Consultant Reliable Dumps For exam disposably, you must have a good preparation and a complete knowledge structure. Delev can provide you the resources to meet your need.
Many people, especially the in-service staff, are busy in their jobs, learning, family lives and other important things and have little time and energy to learn and prepare the exam. But if you buy our Service-Cloud-Consultant Reliable Dumps For test torrent, you can invest your main energy on your most important thing and spare 1-2 hours each day to learn and prepare the exam.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
Amazon SAA-C03 - In today's competitive IT profession, if you want to stabilize your own position, you will have to prove your professional knowledge and technology level. Oracle 1z0-1077-25 - For a better understanding of their features, please follow our website and try on them. Fortinet FCP_FCT_AD-7.4 - There a galaxy of talents in the 21st century, but professional IT talents not so many. Besides, we are punctually meeting commitments to offer help on SAP E-S4CON-2505 study materials. Because of its popularity, you can use the Delev Salesforce Microsoft AZ-500 exam questions and answers to pass the exam.
Updated: May 28, 2022